Digital Communication
» The eminence of phone calls in the business sphere has been reduced because of the emergence of video and conference calls.
True | False
» Hard skills are a synonym of personal traits.
True | False
» Digital Communication is a type of communication in which information/ thoughts/ ideas are encoded digitally and are transferred electronically to the receiver
True | False
» One of the main goals of internal business communication is to influence the customers, stakeholders, and the public.
True | False
» The external communication of the companies can be easily and efficiently maintained with the help of their websites and social media accounts
True | False

What digital communication tools can businesses use to conduct their internal and external communication during the COVID-19 lockdowns? Indicate if the statements enumerated are true or false based on what you have learnt in the module.
» With the help of phone conversations companies can conduct effective and productive meetings with their partners.
True | False
» Companies should use phone conversations, rather than platforms like Slack and Microsoft Teams, in order to maintain their internal communication at times of lockdowns and remote working
True | False
» During the COVID-19 pandemic it is advisable for companies to use UC systems such as Microsoft Teams to communicate with their partners
True | False
» Emails and video conferences are the most sophisticated digital communication channels through which companies, their employees and clients can communicate
True | False
» Social media is a novel way of communication which enhances companies’ image and boosts the effectiveness of external communication
True | False